- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com/c/en_au
- Brand Name
- Cisco
- Service Name
- CX Success Tracks Level 1 - Extended Service
- Product Type
- Service
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Service Information
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Consulting
- New Releases Update
- Online Training
- Phone Support
- Replacement
- Web Support
- Service Response Time
- Next Business Day - Advance Hardware Replacement
- Service Location
- Service Depot